Privacy Policy
CYMODUS Corp. ("CYMODUS", "we", "our", or "us") is committed to protecting the privacy of individuals and maintaining the confidentiality, accuracy, and security of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
1. Scope and Application
This Privacy Policy applies to all personal information collected, used, and disclosed by CYMODUS through our website, digital channels, and service engagements with clients and prospective clients.
2. Definition of Personal Information
Under PIPEDA, “personal information” is defined as any information about an identifiable individual, including but not limited to name, email address, telephone number, IP address, and other information that can be reasonably linked to an individual.
3. Collection of Personal Information
3.1. Direct Collection: We collect personal information when you:
Submit contact forms or request a consultation
Subscribe to updates or newsletters
Engage with our services or request proposals
3.2. Automatic Collection: Our website may collect non-personally identifiable information including:
IP addresses
Browser types and versions
Referring websites and pages visited
Device information
3.3. This data is used solely to improve site performance, ensure security, and analyze user interaction. We do not use advanced tracking (e.g., third-party advertising cookies or persistent tracking technologies).
4. Use of Personal Information
CYMODUS collects and uses personal information for the following purposes:
To respond to inquiries or requests
To provide requested services or quotes
To manage client relationships and deliverables
To enhance the performance and security of our website
To comply with legal or regulatory requirements
CYMODUS will not collect more information than is necessary for these purposes.
5. Consent
We obtain your informed consent before collecting, using, or disclosing personal information, except where permitted or required by law. Consent may be express (e.g., through written agreement) or implied (e.g., by submitting your information via a contact form).
You may withdraw consent at any time, subject to legal or contractual obligations, by contacting us directly.
6. Limiting Use, Disclosure, and Retention
CYMODUS does not sell, rent, or trade personal information.
We disclose personal information only:
To fulfill service obligations as agreed in a contract or SOW
When required by law or regulatory order
With your explicit, informed consent
Personal information is retained only as long as necessary to fulfill its intended purpose or as required by applicable laws.
7. Accuracy
We make reasonable efforts to ensure that personal information is accurate, complete, and up to date. Individuals may request corrections to their information by contacting CYMODUS at the address below.
8. Safeguards and Security
CYMODUS uses administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Security measures include, but are not limited to:
Access controls and user authentication
Encrypted communication channels
Limited retention of collected data
9. Individual Access and Correction
You have the right to request access to your personal information under our control, as well as the right to request correction if the information is inaccurate or incomplete. Requests should be submitted in writing and may be subject to verification.
10. Openness and Transparency
CYMODUS is committed to making information about its privacy practices available and understandable. Questions or concerns may be directed to our designated Privacy Officer.
11. Challenging Compliance
If you have concerns regarding our compliance with this policy or with PIPEDA, you may submit a written complaint. We will investigate all complaints and respond in a timely and transparent manner. You also have the right to contact the Office of the Privacy Commissioner of Canada.
12. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, legal obligations, or technology. Any updates will be posted on this page with a revised effective date.
13. Contact Information
For inquiries, access requests, or privacy complaints, please contact:
Privacy Officer
CYMODUS Corp.
6D - 7398 Yonge St #1134
Thornhill, ON L4J 8J2
[email protected]
Corporation Number: 1708779-9
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